Johns Hopkins Employee Assistance Program (JHEAP)

Stressed at work or home? Going through a difficult life transition? Want help dealing with life’s challenges? 

Our Employee Assistance Program, offered through CCA, provides free confidential counseling and referral services for all employees and household family members (including dependent children up to age 26, even if they don’t live at home).

24/7 Telephone Access to a Daily-Life Assistance Counselor

Learn about resources and get referrals for child care, elder care, pet care, parenting issues — even household help, such as finding a contractor.

Free and Confidential Counseling Services

Whether you’re experiencing everyday stress or a major life challenge, you and your family members each get six free counseling sessions for short-term counseling needs. Get help with things like:

  • Stress, anxiety and depression
  • Family and relationship concerns
  • Grief and loss
  • Life transitions and work-related issues
  • Addiction and recovery

Submit an online request form for counseling services or call 888-978-1262.

Life Coaching

JHEAP virtual life coaching services provide a safe, non-judgmental space where you can explore your potential, build confidence, and celebrate your successes.

Services include:

  • Goal setting and achievement
  • Personal growth and self-discovery
  • Stress management and resilience building
  • Work-life balance
  • Relationship coaching

Schedule an appointment

Online Resources

CCA’s online services can help you locate a wide range of services and resources:

Financial Services Assistance

  • Budgeting
  • Tax preparation
  • Debt management
  • Identity theft resolution and consultation

Additional Assistance

  • Adoption
  • Legal help: phone or in-person
  • Prenatal care
  • School and college research
  • Summer camps